Customer Journey
In the Netherlands, the integration process for refugees is called a "Customer Journey." Refugees are seen as customers, guided through an endless chain of forms, rules, and institutions: a system designed for efficiency but experienced as a labyrinth. Customer Journey follows a large Syrian family seeking a home for the family and two sisters of Somali descent who are part of the LGBTQ community and dream of becoming actresses as they navigate this complex system. Around them, civil servants, volunteers, and social workers do their best to help, often in humorous and touching ways, yet hopes frequently collide with procedures. The film reveals a world where bureaucracy meets good intentions, where dreams are tested by rules, and after navigating it all, have the hopes that brought you here been realized?
Year: 2026
Genre: Documentary
Studio: Newton Film
Director: Ton Van Zantvoort
Cast:
Crew: Ton Van Zantvoort (Director), Ton Van Zantvoort (Producer), Annerose Langeveld (Producer)
Runtime: 85 minutes
Release: Mar 21, 2026
IMDb: 0.00/10 by 0 users
Popularity: 0
Country: Netherlands
Language: العربية, English, Nederlands
Budget: 0
Revenue: 0
Keyword :
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